Finally Connected (February 21-25)
Since arriving in Brazil, one of our top priorities was to complete the process of applying for our CPF so that we could get services here in the apartment. We managed pretty well with a borrowed internet satellite USB (I would have gone crazy without it), lent to us by a kind neighbor, but it was a slow connection. We weren’t able to use it to upload pictures or to “Skype” with anyone, but it was nice to be able to check email and facebook – and post blog entries. Without a landline, we were limited to using our cell phones, which are very unreliable. If we are lucky enough to get a signal inside the apartment and actually get a call to go through, we can’t move from room to room, for fear of losing the connection. Even when sitting completely still, we drop calls constantly. As for TV, we only had the few channels (most of the time with nothing in English) that we could pick up with the antenna we’d found. Imagine our excitement when the day arrived that would get us connected with the rest of the world! We’d been told that the technicians from NET, our service providers, would be here on Monday. I’d heard that you couldn’t really depend on them showing up when they say they will, but I was still holding out hope. Of course, Monday came and went with no NET – we were told they would be here the next day between noon and 2pm.
All afternoon on Tuesday, I stayed in the apartment playing the waiting game again. By this time, homesickness had hit me pretty hard and I was overcome by a feeling of sadness and wanting to be “home”. Ian was also tearful and missing what was familiar to all of us. By 4:30 that afternoon, with still no technicians, I contacted our relocation assistance company to find out if I’d wasted another day. At 4:55pm, while I was waiting for a return call, the front desk notified me that the people from NET were here. Nothing like waiting until the last minute, but, hey, they showed up! The guys worked for 3 hours, while I helped the kids with homework, cooked, and we ate dinner – at 8pm, we finally went in to ask what was taking so long. They informed us that there was “a little problem at the central office”, and unfortunately, they wouldn’t be able to connect our services today, after all. What!? Three hours and we had nothing?! We’re learning not to expect too much, as these things happen all the time here. No matter what it is, there always seems to be some kind of delay. The techs left, promising to return early the next day to finish their job. I made sure they knew I had things to do, and that I did not want to be kept waiting all day. True to their word, they showed up at about 10am and finally were able to accomplish the task of getting all of our services connected. After three weeks of waiting, we could finally make a phone call and not lose the connection. I even spent one hour on Skype with my friend, Cilissa – it was wonderful! The kids were also thrilled to find, once home from school, that they had several channels available in English. It had been so long since they’d seen a familiar show, I let them spend 2 hours in front of our TV, happily watching reruns of “iCarly” and “Drake and Josh”.
As I’ve mentioned, things here just don’t seem to work the way they do in the U.S. We joke that there is just a different standard of acceptance here, whether it comes to time, safety, or services. I guess the part that is hard for us to acknowledge is that we are the ones who came here – we have to be the ones to conform to the way things are in our new country, not the other way around. Believe me, it can become very frustrating to accept when things don’t go the way we are accustomed. A lot of this frustration is what was helping to feed my feeling of being homesick. I just want things to happen when we are told they will, and I want things to be familiar and easy. Nothing here is familiar or easy – we constantly feel as though we take one step forward, then one step back to where we started! Though we were excited to finally have a better way to communicate with our family and friends, we were disappointed to find out that there was a problem with the documents that had been sent to our importing agent in order to have our shipments sent from the U.S. We’d been here three weeks, and our things were still sitting in the States, awaiting authorization to ship. Despite the fact that Matt had gotten about 100 documents notarized, and sent everything that had been requested, they were still missing several items. This, of course, means that Matt will have to waste more of his time visiting the notary, yet again, and we won’t be seeing any of our own belongings any time soon.
By the end of the week, things seemed to be turning around. Once again, Matt gathered the necessary documents and finalized the process of sending for our goods. Another “step forward” was that I finally got a car to drive – a Ford Fusion that I’ll be renting for two months. Someone at Alcoa arranged for a man to pick me up and help me with the process of renting the car. When Matt told me of the arrangements, I asked him how I was supposed to get the car back to the apartment. He looked at me with a curious expression on his face, and calmly replied, “You’ll drive the car.” My response, with a hint of panic, was, “By myself?!” I’m still a bit worried about driving anywhere but to the kids’ school on my own, and wondered if I could find my way home from the rental place. In the end, though I could have found my way since it wasn’t far, the kind man rode back with me and took a taxi back to his car. With a newfound sense of freedom, I vowed to start learning my way around so that I can become more independent – it will be nice to just come and go as I please. Though that’s easier said than done in this city, I am hoping that with time, things just might become a little easier – and maybe, even, familiar!